Troubleshooting

Windows Versions:

All Windows 10 Versions are SUPPORTED

Windows 11 Versions upto 25H2 are SUPPORTED

MAKE SURE LOADER IS NAMED (Aqua.exe)

BSOD (blue screen / black screen of death)

These are can be caused by the following: - CPU Virtualisation is not enabled in BIOS - Hyper-V is enabled - You are running a custom (3rd party) Windows OS - Your CPU does not support CPU Virtualisation

Error when clicking Load Driver?

• In order to fix this issue, please head up inside BIOS and enable VTx / VTd (Intel) or SVM (AMD)

• Restart PC

Further Issues (loading driver)

• make sure hyper-v is DISABLED HERE

If you experience any issue that is NOT inside this guide, please, open a support ticket and you will receive enhanced support